The ideal candidate will be a high-energy, upbeat, well-organized flexible individual with the ability to work within a team oriented environment.
Essential Functions:
• Work with senior management to develop short term and long term financial strategies and tactics for the Museum.
• Prepare financial reports for the Executive Director and the board.
• In conjunction with the Executive Director and President, presents budgets and financial reports to the finance and executive committees of the board.
• Manage the Museum’s insurance coverage. Prepares RFP’s and annually reviews Museum’s needs and associated coverage.
• Act as a liaison with outside audit firm and facilitates the audit while ongoing.
• Act as support staff for the board’s finance committee.
• Manage the Museum’s contacts with legal representation.
• Insure that Museum has all proper licenses and permits to operate.
• Working with senior management, prepares the annual revenue and expense budget for the Museum.
• Monitor the actual versus budgeted performance and prepares reports for department heads on a monthly basis.
• Oversee the accounts payable and receivable function.
• Oversee the Museum’s endowment and recording of transactions.
• Prepare supporting documentation for the Museum’s annual tax filings.
• Coordinate donations and pledges with Director of Institutional Advancement.
• Maintain appropriate financial records utilizing accounting software.
• Manage outside contractors for information technology, payroll, and human resources benefits.
• Perform internal audit function on cash control and accounting staff.
• Insure that Museum is in compliance with all government regulations relating to human resources.
• Develop and monitor department budget goals.
• Develop annual plans, strategies, tactics and resources to reach goals with finance and administrative staff.
• Participate in the development of the Museum’s plans and programs as a tactical partner in evaluating and advising on the impact of long range planning.
• Ensure performance targets are met.
• Participate in the development of the Museum’s plans and programs as a tactical partner in evaluating and advising on the impact of long range planning.
• Prepare and deliver management reports on departmental activities to staff and board.
• Identify and work with the Director of Institutional Advancement to attract outside funding sources.
• Participate with senior management in the ongoing planning and programming of the Museum.
• Manage by adhering to the Museum’s policy and practices in a fair and equitable manner.
• Implement improved processes to generate the best possible workflow.
• Build and maintain a strong functional team through coaching, team building and succession planning.
• Attend events and programs as a representative of the Museum.
• Participate in professional societies and activities to stay current with business trends.
• Hire, train, develop and appraise staff effectively. Take corrective action as necessary on a timely basis and in accordance with Museum policy.
• Consistently work in a positive and cooperative manner with all DCM staff.
• Respond promptly to guest needs.
• Participate in continuing educational opportunities for professional growth and development.
• Complete assignments in a timely manner and with Museum’s standards.
• Perform other duties as assigned.
This person is responsible for making sure that every guest has the best possible experience.
Ideal Candidate is a good team leader, highly organized, a strong communicator and is capable of working well with a variety of people.
Essential Functions:
• Analyze Museum Arrival, Departure and Visitation patterns to adequately schedule line staff.
• Prepare weekly schedules and post them a week in advance.
• Train all guest service staff emphasizing Delaware Children's Museum’s mission as part of daily interaction with guests.
• Work with Director of Operations to receive and price merchandise used in retail operation.
• Oversee the security of cash and ticket media in admissions and retail areas.
• Oversee the in house security team.
• Maintain first aid kits and insures that fire extinguishers are in place and properly charged.
• Assist Director of Operations with development and testing of emergency evacuation procedures.
• Act as Manager on Duty of the Museum and is the key contact for dealing with guests or outside contractors.
• Perform updates and prepares reports on the admissions and retail point of sales systems.
• Assist cash control with reinforcing proper cash handling practices.
• Act as Event Manager for after hours events. Coordinates with in-house staff and outside contractors (catering, party supplies, and event-related vendors).
• Oversee the gathering of accurate information for membership sales and prepares reports for Institutional Advancement.
• Oversee periodic cycle counts and inventory in retail area.
• Manage birthday operations (on day of events).
• Oversee the reservation coordinator.
• Assist with monitoring department budget goals.
• Ensure performance targets are met.
• Prepare and deliver management reports on departmental activities to director and staff.
• Participate in professional societies and activities to stay current with business trends.
• Participate with senior management in the ongoing planning and programming of the Museum.
• Attend events and programs as a representative of the Museum.
• Manage by adhering to the Museum’s policy and practices in a fair and equitable manner.
• Implement improved processes to generate the best possible workflow.
• Build and maintain a strong functional team through coaching, team building and succession planning.
• Hire, train, develop and appraise staff effectively. Take corrective action as necessary on a timely basis and in accordance with Museum policy.
• Consistently work in a positive and cooperative manner with all DCM staff.
• Respond promptly to guest needs.
• Participate in continuing educational opportunities for professional growth and development.
• Complete assignments in a timely manner and with Museum’s standards.
• Perform other duties as assigned.
The ideal candidate is pro-active, decisive, strong leader with great people skills.
Essential Functions:
• Work with outside contractors to provide cleaning, evening security, building maintenance, snow removal and landscaping services.
• Prepare Request for Proposals (RFPs) for outside services and coordinates awarding of service contracts.
• Monitor the ongoing performance of outside contractors and adjusts contracts as needed.
• Monitor Guest Service levels ensuring that they are kept to DCM’s level of service.
• Develop ongoing training for all Operations staff.
• Develop schedule for preventive maintenance and cleaning of the facility.
• Oversee the reservations and operations side of birthday parties. Participates in developing the master schedule for parties and outside events.
• Work with outside retail contractor to maintain proper display and inventory levels.
• Monitor performance of retail: sales, profitability, product mix, category sales and inventory management.
• Follow purchase order system for supplying birthdays, operations, guest service and retail, and approve all department purchases.
• Develop and monitor department budget goals.
• Develop annual plans, strategies, tactics and resources to reach goals with Operations staff.
• Participate in the development of the Museum’s plans and programs as a tactical partner in evaluating and advising on the impact of long range planning.
• Ensure performance targets are met.
• Prepare and deliver management reports on departmental activities to staff and board.
• Identify opportunities and work with the Director of Institutional Advancement to attract outside funding sources.
• Participate with senior management in the ongoing planning and programming of the Museum.
• Participate in professional societies and activities to stay current with business trends.
• Attend events and programs as a representative of the Museum.
• Manage by adhering to the Museum’s policy and practices in a fair and equitable manner.
• Implement improved processes to generate the best possible workflow.
• Build and maintain a strong functional team through coaching, team building and succession planning.
• Hire, train, develop and appraise staff effectively. Take corrective action as necessary on a timely basis and in accordance with Museum policy.
• Consistently work in a positive and cooperative manner with all DCM staff.
• Respond promptly to guest needs.
• Participate in continuing educational opportunities for professional growth and development.
• Complete assignments in a timely manner and with Museum’s standards.
• Perform other duties as assigned.
Preferred Qualifications
• Experience managing building operations.
• Experience with point of sale systems.
• Experience using project planning software.
• Experience developing emergency procedures and evacuation plans.
• Experience with training staff.
• Experience in retail operation. (ordering, receiving, maintaining inventory, displaying, selling)
• Extensive experience with guest service.
• Ability to work independently with minimal direction.
• Proven record of leading in a collaborative work structure.
• Must have the ability to participate effectively in teams.
• Bachelor’s degree or related experience.
• Three to five years experience in Operations or similar field.
• Effective leadership skills that can energize work teams to respond to the Museum’s business needs.
• Supervisory experience of similar sized departments.
• Good verbal, written, and presentation communication skills.
• Experience with negotiation, problem analysis and problem resolution.
• Good working experience with Word, Excel, PowerPoint, and Outlook.
• Must have ability to prioritize and plan work activities in a timely and efficient manner.
• Ability to adapt to changes in the work environment, manage multiple work demands and adjust to delays and unexpected events.
He or she will be able to quickly translate education theory into play activities that are in keeping with the DCM’s mission and also reflect to the extent possible the needs of our community (both educational and other) as it relates to informal learning around math, science and technology based activities.
Position Summary:
The Director of Education and Programming is responsible for developing all the exhibit content and programs for the DCM’s permanent exhibits, as well as developing the content and programs for community outreach activities and traveling exhibits.
Essential Functions:
• Develop programs that are consistent with the Museum’s mission and identify corresponding curriculum standards met by Delaware Children's Museum’s content.
• Manage and support the assessment of department needs and the design, implementation and evaluation of programs.
• Develop core, seasonal and event-based content to keep the Delaware Children's Museum experience fresh.
• Act as a clearinghouse for all internal departments to insure that the mission is properly presented to external audiences.
• Work with local organizations to develop and implement appropriate programs to utilize outside of the Museum in the community.
• Manage relationships with outside content providers.
• Provide content to Guest Service team to enhance the guest experience in all exhibit areas; develop age appropriate activities or content for each area.
• Develop and monitor department budget goals.
• Develop annual plans, strategies, tactics and resources to reach goals with Operations (e.g. guest service, exhibit and retail) staff.
• Ensure performance targets are met.
• Participate in the development of the Museum’s plans and programs as a tactical partner in evaluating and advising on the impact of long range planning.
• Prepare and deliver management reports on departmental activities to staff and board.
• Identify opportunities and work with the Director of Institutional Advancement to attract outside funding sources.
• Participate with senior management in the ongoing planning and programming of the Museum.
• Manage by adhering to the Museum’s policy and practices in a fair and equitable manner.
• Participate in professional societies and activities to stay current with business trends.
• Implement improved processes to generate the best possible workflow.
• Build and maintain a strong functional team through coaching, team building and succession planning.
• Attend events and programs as a representative of the Museum.
• Manage the Museums volunteer program.
• Hire, train, develop and appraise staff effectively. Take corrective action as necessary on a timely basis and in accordance with Museum policy.
• Consistently work in a positive and cooperative manner with all DCM staff.
• Respond promptly to guest needs.
• Participate in continuing educational opportunities for professional growth and development.
• Complete assignments in a timely manner and with Museum’s standards.
• Perform other duties as assigned.
The ideal candidate has (1) Bachelors degree in communications or related field, (2) possesses 2-3 years clerical and administrative work experience, (3) is computer literate with experience in MS Word, Excel, Access and the Internet and (4) has excellent communication skills both oral and written in English and Spanish
Minimum Qualifications include Associates Degree and 2-3 Years of clerical and administrative experience. Computer literacy (Word, PowerPoint, Excel, Outlook) and Full bilingual Skills in English/Spanish.
To apply please send your resume, cover letter and employment application to avelasquez@thelatincenter.org
For more information about the Latin American Community Center and for other available positions please visit www.thelatincenter.org