PRIMARY QUALIFICATIONS: -Must be available to work Saturdays and Sunday. -Part time position available with possible advancement to full time depending on performance.
PRIMARY DUTIES: -Make sure the guests are well attended to. -Candidates should have good working knowledge of Microsoft Word. -As part of your tasks you need to call people on a daily basis. -Handling couriers, filing and basic office maintenance.
Applications are being accepted at 6 DENNY ROAD, SUITE 303, WILMINGTON, DE 19809. The building is between Gov. Prinz Blvd. and Edgemoor Road. There is an empty shopping center across from us called Merchant Square where there was a Marshall's and a gym. You will see two brown buildings - one building has the letters "LWA" on it. Pull into that driveway - we are in the next building in Suite 303 on the third floor.
Requirements:
~be personable, outgoing, and self-motivated
~be able to pass drug test and criminal background check
~must have own transportation
~sales experience preferred, but not required
~must have high school diploma
TRG Provides:
~compensation package with cell phone, training program, and commission structure
~flexible hours
~company shirts, jackets, and hats
~daily refreshing and mentoring
~benefits in 90 days
If you answered YES to all the above questions, then this may be the job for you.
We are looking to hire seasoned sales professionals, with strong communication and closing skills. Must be self Motivated and willing work.
We have 2 different shifts, a daytime and evening shift. One will start at 2:00pm and work until dark on weekdays or until goals are met. The other will start at 4:00pm and will work until dark on the weekdays. On Saturdays and Sundays we'll start at 11AM, depending on availability. Hours will vary, and I'm flexible. I am willing to hire those who have other obligations on their time. We can talk about availability later.
If you work the hours and meet my minimum requirements you'll make at least $250 a week. I hope for much better then this though. I'm not going to post unrealistic numbers and tell you starting off you will make $600-800 a week like other companys because you wont, but we will give you all the necessary tools to do so as you grow with the company. Our top performers cash checks like this on a weekly basis, we need more like them to come aboard. This is a commission position. You'll make as much money as you're willing to work for.
We will have Open Interviews this week Tuesday 1/5/2010 @ 3:00 and 4:00PM, Weds 1/6/2010 @ 3:30PM, Thurs 1/7/2010 @ 1:30 and 3:00PM. Please call right away to book which spot would best work for your schedule. To schedule a time outside of these days please call as well.
Call for an Immediate Interview, or If you have any questions about the position. 302-229-3004. Please do not email this posting as phone is best contact.
- Develop and maintain existing client relationships
- Use available tools to forecast staffing schedules
- Daily and weekly contact with clients and upper management
- Oversee a staff of 12+ employees (Must have supervisory experience)
- Responsible for all disciplinary procedures for the employees
- Complete and submit accurate and timely weekly reports as required
- Responsible for reporting payroll biweekly to corporate office
- 80% working in the field with employees 20% office work
- Schedule - Varies depending on the needs of the facility. This position does require on call status. (Typical schedule will be 7A-5P - M-F but will vary)
Requirements
Qualifications:
- 2-5 years of management experience, overseeing 10 or more employees
- Excellent leadership skills
- Good communication skills with an attention to detail
- Working knowledge of Microsoft office (Excel and Word)
- Availability to work when needed. nights, weekends, holidays.
- Ability to handle numerous responsibilities (multi task)
- Must be a pro-active, self starter who is able to work independently
As a customer service representative at Essential Health Brands, you will be assisting current and potential customers via inbound telephone calls and emails.
Responsibilities include:
* Assist current and potential customers via telephone and email.
* Answering product questions.
* Managing and updating customer's accounts with EHB.
* Issuing refunds and providing return instructions for customers.
* Escalating certain calls to supervisors.
* Creating and managing various reports and meeting daily quotas.
The ideal candidate is detail oriented, possesses strong communication skills, has the ability to multi-task and thrives in a fast paced working environment.
Qualifications include:
* Must have at least 1 year customer service experience.
* Must have at least a high school diploma. (Some college or degree is a plus)
* Must be able to work from our downtown Wilmington location.
* Proficiency in Microsoft Office and Windows Vista is required. Must have basic computer skills.
* Excellent communication and organization skills.
Essential Health Brands sells various health/nutrition/beauty products online direct-to-consumers worldwide.
Please use the email above and include your resume. All applicants without a resume will be overlooked. Please include "CUSTOMER SERVICE REP - PART TIME" in the subject line. Failure to do so may result in your resume being overlooked!
As a customer service representative at Essential Health Brands, you will be assisting current and potential customers via inbound telephone calls and emails.
Responsibilities include:
* Assist current and potential customers via telephone and email.
* Answering product questions.
* Managing and updating customer's accounts with EHB.
* Issuing refunds and providing return instructions for customers.
* Escalating certain calls to supervisors.
* Creating and managing various reports and meeting daily quotas.
The ideal candidate is detail oriented, possesses strong communication skills, has the ability to multi-task and thrives in a fast paced working environment.
Qualifications include:
* Must have at least 1 year customer service experience.
* Must have at least a high school diploma. (Some college or degree is a plus)
* Must be able to work from our downtown Wilmington location.
* Proficiency in Microsoft Office and Windows Vista is required. Must have basic computer skills.
* Excellent communication and organization skills.
Essential Health Brands sells various health/nutrition/beauty products online direct-to-consumers worldwide.
Please use the email above and include your resume. All applicants without a resume will be overlooked. Please include "CUSTOMER SERVICE REP - FULL TIME" in the subject line. Failure to do so may result in your resume being overlooked!
THIS IS A LEGITIMATE COMPANY - NOT SALES - NOT DOOR TO DOOR.
-------------------------------------------------------------------------------------------------------------------
You must be detailed orientated, have computer with Internet access to fill out the online reporting forms. (this is NOT an internet job)
Average length each assignment takes is 30 minuets to 1 hour.
You are literally going into stores and evaluating. But you must be detailed orientated.
This is an actual job, you must be on time and reliable.
Handle telephone inquires and taking orders over the phone
Data entry
Provide inside support to sales representatives
Help resolve any customer issues regarding their account
Process credits and exchanges
Collection of Accounts Receivables
Receive "walk-in" customers, i.e. show samples, measure, take orders
Assist in various customer feedback projects
Candidate will be handing inbound calls in a call center environment. Staff member will be responsible for taking orders over the phone and filtering customers concerns.
Ideal candidate must be able to handle a busy call center environment and must have customer service experience; must have good communication skills and able to work some weekends if needed.
Applications are being accepted at 6 DENNY ROAD, SUITE 303, WILMINGTON, DE 19809. The building is between Gov. Prinz Blvd. and Edgemoor Road. There is an empty shopping center across from us called Merchant Square where there was a Marshall's and a gym. You will see two brown buildings - one building has the letters "LWA" on it. Pull into that driveway - we are in the next building in Suite 303 on the third floor.
Requirements:
~be personable, outgoing, and self-motivated
~be able to pass drug test and criminal background check
~must have own transportation
~sales experience preferred, but not required
~must have high school diploma
TRG Provides:
~compensation package with gas stipend, cell phone, training program, and commission structure
~flexible hours
~company shirts, jackets, and hats
~daily refreshing and mentoring
~benefits in 90 days
Minimum one year customer service support experience is preferred.
High School Diploma Required.
Excellent organizational skills (oral and written) and the ability to excel at details, multi-tasking and working under pressure.
Must have some experience and skilled with computers, the internet, and of software programs such as MS Word, ACCESS, PowerPoint, and Excel.
We are not an MLM. We are not mary kay or avon.
We don't require any large upfront investments
no order taking
no carrying inventory
no repeat sales presentations
Requirements:
Have a car
be at least 18 years of age
Training is provided
* Good pay to start
* FlexibleSchedules. Day/Evening/Weekend hours for PartTimers.
* Full schedule possible. Work around class, sports, other-jobs, family-schedules, etc
One-on-one work with customers. Great for friendly people. Explain our products and answer basic customer questions. As previously stated, training provided. The work is simple-but-rewarding.
First-come, first-considered. DO NOT WAIT. Call immediately.
3.0.2.2.9.2.2.2.2.2
Application Submission Instructions:
1) Send resume as a MSWord or PDF document
2) Send a cover letter (1 page max) explaining why you would be a good addition to the NBS team
3) Fax or E-mail: 302-999-1804 or craigslist email address provided
4) Subject Line: Attention: Customer/Client Service Representative Job Posting
Job Purpose:
Manage all aspects of NBS client e-store services. Provide outstanding service and support to donors supporting NBS clients through retail product sales. Seek NBS and Client expense reduction opportunities and new revenue strategies.
Duties:
• Client e-Store Content Management
o Maintain product information for assigned clients
o Maintain store appearance and special requests from assigned clients
• Order Processing
o Process incoming orders
o Return incomplete with instruction/notes to customers
o Invoice as needed
o Manage customer order problems
• Customer Service Management
o Maintain order processing system and monitor client order activity
o Manage customer expectations regarding delayed order fulfillment
o Support call center inquiries as required
o Manage customer emails
o Provide “Tier 2” customer service for complex issues outside of call center expertise
• Fulfillment/Inventory Management
o Manage warehouse/vendor/client fulfillment to ensure service levels are achieved
o Maintain inventory levels and update stock status in e-Stores
o Manually update fulfillment status as needed for third party warehouses
- Must be an experienced travel agent
- Must have knowledge of travel reservation systems (Sabre,Apollo,etc...)
_ Great Pay
- Great Hours
- Full and Part-time postions avaible
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The APG CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. APG CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The Online CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. Online CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
TASKS:
POSITION SUMMARY: Accommodate limited range of subscriber requests, inquiries and complaints.
MAJOR DUTIES: (May perform any or all of the following duties.) - Handles medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. - Answers customer questions regarding billing, service problems, products and features. - Correct errors and discrepancies on customer billings as necessary. - Prepares work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. - Performs billing and posting of customer accounts. - Resolves delinquent account balances. - Obtains assistance from Coordinator or Supervisor for complex inquiries. - Represents Comcast in professional and positive manner in all situations. - Performs other related duties as assigned. - Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
Previous experience in a customer service environment; as well as ability to work in a high volume call center.
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner Demonstrated ability to establish and maintain effective relationships with customers
Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast, founded in 1963, has grown into one of the world's leading communication and entertainment companies - focused on broadband cable, commerce and content. Comcast Cable is the country's largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming - over 250 cable channels, including popular channels like - E!, Sportsnet, Exercise TV, The Golf Channel and more.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast, founded in 1963, has grown into one of the world's leading communication and entertainment companies - focused on broadband cable, commerce and content. Comcast Cable is the country's largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming - over 250 cable channels, including popular channels like - E!, Sportsnet, Exercise TV, The Golf Channel and more.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
MAJOR DUTIES: - Handles large percentage of inbound sales calls in a prompt and professional manner obtaining all information for resolution of transaction. -Answers customer questions regarding billing, service problems, products and features. -Targets customer interest with a variety of products and service offerings. -Accepts sales goals and competes in incentive contests. -Uses the CQE framework to maximize customer satisfaction. -Proficient performance in regards to product consultant and information provider categories. -Corrects errors and discrepancies on customer billings as necessary. -Represent Comcast in a professional and positive manner in all situations. -Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
EDUCATION: -High school diploma or the recognized equivalent. -College degree preferred.
EXPERIENCE: -Prior Customer Service/Call Center experience required. -Customer sales, Inbound Sales, Telemarketing or Collections experience preferred. -Personal computer knowledge necessary. -Demonstrate ability to meet and exceed sales goals. -Ability to effectively problem solve customer issues. -Target customer interest with a variety of product and service offerings. -Excellent verbal/written communication skills. -Must meet minimum sales qualifications: OSI 30% DSI 53% & Transitional Sales 2.5%.
If offered a position, all applicants must be able to successfully pass a drug, educational, employment, and criminal background check.
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
TASKS:
POSITION SUMMARY: Accommodate limited range of subscriber requests, inquiries and complaints.
MAJOR DUTIES: (May perform any or all of the following duties.) - Handles medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. - Answers customer questions regarding billing, service problems, products and features. - Correct errors and discrepancies on customer billings as necessary. - Prepares work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. - Performs billing and posting of customer accounts. - Resolves delinquent account balances. - Obtains assistance from Coordinator or Supervisor for complex inquiries. - Represents Comcast in professional and positive manner in all situations. - Performs other related duties as assigned. - Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
Previous experience in a customer service environment; as well as ability to work in a high volume call center.
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner Demonstrated ability to establish and maintain effective relationships with customers
Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
TASKS:
POSITION SUMMARY: Accommodate limited range of subscriber requests, inquiries and complaints.
MAJOR DUTIES: (May perform any or all of the following duties.) - Handles medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. - Answers customer questions regarding billing, service problems, products and features. - Correct errors and discrepancies on customer billings as necessary. - Prepares work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. - Performs billing and posting of customer accounts. - Resolves delinquent account balances. - Obtains assistance from Coordinator or Supervisor for complex inquiries. - Represents Comcast in professional and positive manner in all situations. - Performs other related duties as assigned. - Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
Previous experience in a customer service environment; as well as ability to work in a high volume call center.
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner Demonstrated ability to establish and maintain effective relationships with customers
Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
TASKS:
POSITION SUMMARY: Accommodate limited range of subscriber requests, inquiries and complaints.
MAJOR DUTIES: (May perform any or all of the following duties.) - Handles medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. - Answers customer questions regarding billing, service problems, products and features. - Correct errors and discrepancies on customer billings as necessary. - Prepares work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. - Performs billing and posting of customer accounts. - Resolves delinquent account balances. - Obtains assistance from Coordinator or Supervisor for complex inquiries. - Represents Comcast in professional and positive manner in all situations. - Performs other related duties as assigned. - Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
Previous experience in a customer service environment; as well as ability to work in a high volume call center.
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner Demonstrated ability to establish and maintain effective relationships with customers
Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
TASKS:
POSITION SUMMARY: Accommodate limited range of subscriber requests, inquiries and complaints.
MAJOR DUTIES: (May perform any or all of the following duties.) - Handles medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. - Answers customer questions regarding billing, service problems, products and features. - Correct errors and discrepancies on customer billings as necessary. - Prepares work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. - Performs billing and posting of customer accounts. - Resolves delinquent account balances. - Obtains assistance from Coordinator or Supervisor for complex inquiries. - Represents Comcast in professional and positive manner in all situations. - Performs other related duties as assigned. - Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
Previous experience in a customer service environment; as well as ability to work in a high volume call center.
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner Demonstrated ability to establish and maintain effective relationships with customers
Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
TASKS:
POSITION SUMMARY: Accommodate limited range of subscriber requests, inquiries and complaints.
MAJOR DUTIES: (May perform any or all of the following duties.) - Handles medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. - Answers customer questions regarding billing, service problems, products and features. - Correct errors and discrepancies on customer billings as necessary. - Prepares work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. - Performs billing and posting of customer accounts. - Resolves delinquent account balances. - Obtains assistance from Coordinator or Supervisor for complex inquiries. - Represents Comcast in professional and positive manner in all situations. - Performs other related duties as assigned. - Punctual, regular, and consistent attendance.
Required Skills: REQUIREMENTS:
Previous experience in a customer service environment; as well as ability to work in a high volume call center.
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner Demonstrated ability to establish and maintain effective relationships with customers
Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
**** To apply for this position, interested applicants MUST call 888-924-0008 as well as complete the online application.
POSITION SUMMARY: The Online CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. Online CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor.
DUTIES AND RESPONSIBILITIES: -Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner - Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. - Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate - Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system - Maintains and coordinates interdepartmental communications Ability to work overtime, as needed. - Punctual, regular and consistent attendance.
Required Skills: MINIMUM QUALIFICATIONS:
Interested applicants must be available to work Full Time hours including evenings, weekends, holidays, and the ability to attend day time training.
Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware. Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required.
Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)
Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Demonstrated ability to establish and maintain effective relationships with customers. Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems
PREFERRED QUALIFICATIONS: (All minimum qualifications plus the following) - One (2) years previous call center or help desk service experience
If offered a position, all applicants must be able to successfully pass a drug, educational (High school diploma or general equivalency degree), employment, and criminal background check
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category.
Serves customers by providing product and service information; resolving product and service problems.
Duties:
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
Applications are being accepted at 6 DENNY ROAD, SUITE 303, WILMINGTON, DE 19809. The building is between Gov. Prinz Blvd. and Edgemoor Road. There is an empty shopping center across from us called Merchant Square where there was a Marshall's and a gym. You will see two brown buildings - one building has the letters "LWA" on it. Pull into that driveway - we are in the next building in Suite 303 on the third floor.
Requirements:
~be personable, outgoing, and self-motivated
~be able to pass drug test and criminal background check
~must have own transportation
~sales experience preferred, but not required
~must have high school diploma
TRG Provides:
~compensation package with gas stipend, cell phone, training program, and commission structure
~flexible hours
~company shirts, jackets, and hats
~daily refreshing and mentoring
~benefits in 90 days
Telephone Banking Center - Incumbent is responsible for assisting current and prospective customers with account inquiries, providing product and service information, processing financial transactions, handling customer problems and opening or referring new accounts. Must have availability to work evenings and weekends.
Responsibilities:
-Outbound Customer Communication/Service to enhance the “Customer Experience”.
-Onboard New Customers- Contacting new customers to ensure their products/services are meeting their banking needs.
-Provide detailed product information, procedural information and other pertinent data regarding new customer accounts.
-Provide assistance/research to customers by clarifying account problems and inquires.
-Identify cross selling opportunities to further enhance customers relationships with M&T.
-Open Accounts and process applications over the phone.
-Lead Creation.
-Wellness Calls.
-Setting up appointments as necessary.
-Achieve and maintain satisfactory quality monitoring scores.
-Successfully complete and implement learning from all training programs.
-Provide back up support for inbound customer service calls as needed.
Basic Qualifications:
- High school diploma or GED
- A minimum of six months previous customer service experience
- Basic keyboarding skills and data entry skills
- Excellent verbal communication skills
Ideal Qualifications:
- More than 6 months previous customer service experience
- Proficient in Microsoft Word, Excel, CSW
- Previous call center experience using autodialer to place outbound calls
- Wide-range knowledge of M&T Bank products and services
- Past experience working with the GroupWise email system
* Good pay to start
* FlexibleSchedules. Day/Evening/Weekend hours for PartTimers.
* Full schedule possible. Work around vacations, sports, other-jobs, family-schedules, etc
One-on-one work with customers. Great for friendly people. Explain our products and answer basic customer questions. As previously stated, training provided. The work is simple-but-rewarding.
First-come, first-considered. DO NOT WAIT. Call immediately.
3.0.2.3.5.5.3.5.0.5
Thank you and good luck.
-Christopher Yoo, District Manager
NEWARK, NEW CASTLE, MIDDLETOWN, CLAYMONT, BEAR, WILMINGTON, and DOVER.
